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Heavy Oil Applications – Field Service Manager 300-001 – Calgary, Alberta

POSITION SUMMARY
Position reports to: Operations and Engineering Director
Frequently Interfaces with:
1. Field Service Teams
2. Clients
3. Academic institutions and associations

The Manager will have the mandate to execute the deployment of new technology and services provided by the Client. The Candidate will develop and provide the training and processes as well as facilitate the equipment necessary to deliver the companies applications. For the most part the Manager’s responsibilities will exercised at client’s operations. Therefore the Candidate should be able and prepared to work in the field as required.

The Candidate will direct the engineering support to optimize and /or revise existing processes and equipment. Collaboration with clients regarding the most effective utilization of the company’s applications will be a key to success. It is expected that the Manager will proactively provide the technical support required by field staff and clients alike. Integral to the role is sound budget and cost management. It is expected that the Manager model and advance sound HSE principles.

Although much of the manager’s focus will be on applications in the Canadian Heavy Oil sector he/she will be expected to assist the firm in applying expertise internationally as well. Therefore international travel is a requirement of the position.

POSITION COMPETENCIES
Technical Skills:
University Graduate in Engineering or an Exceptional Engineering Technician may be considered
MUST have 10+ years experience in Heavy Oil production with at least 5 of it gained in Canadian heavy oil production
Experience in a Supervisory role leading field staff; specifically ability to lead, mentor and give direction on project initiatives
Demonstrated project management and negotiation skills
Working knowledge of Scada systems
SAGD/Cyclic steam injection experience is desirable
Some international work experience is desirable.

BEHAVIORAL SKILLS
Client Relations
The Candidate should possess the motivation and desire to build and maintain client relations.
Contributes to Team Success
As a key member of the Company’s team the incumbent should assist all members to team toward the completion of goals.
Coach’s Others
The Candidate should have the initiative and ability to plan and support the development of individuals’ skills and abilities so that they in turn can fulfill current or future job/role responsibilities more effectively.
Innovation
The Client is an innovative firm. The incumbent should posses the expertise to generate innovative solutions in work situations by trying different and novel ways to deal with work problems and opportunities.

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